SafeHarbour
Home Response 24/7
Residential Keyholding & Alarm Response Service
Your home protected, even when you're not there.
SafeHarbour Home Response 24/7 provides homeowners with a professional keyholding and alarm response service designed to give complete peace of mind. Whether you're away on holiday, travelling for work, managing a second home, or simply want the reassurance of a trained response team, we're ready to act when your alarm activates or a security incident occurs.
Instead of family members, neighbours or friends being called out in the middle of the night, SafeHarbour securely holds authorised keys and responds on your behalf. Our trained officers attend the property, conduct external and internal checks where authorised and safe, investigate the cause of the activation, and take reasonable action to protect and secure your home
What's Included
✅ Secure storage of authorised house keys
✅ Initial home security survey and key collection
✅ 24/7 alarm response availability
✅ Attendance following intruder, panic or security alarm activations
✅ External property inspections
✅ Internal inspections where authorised and safe
✅ Liaison with police, fire service and emergency contacts when required
✅ Assistance with securing the property following an incident
✅ Detailed attendance and incident reports
✅ Confidential management of keys and security information
Benefits
Professional Response Avoid late-night call-outs and potential confrontation with intruders.
Peace of Mind Know someone trusted can respond quickly when you're unavailable.
Enhanced Security Regular monitoring and professional attendance help reduce the impact of security incidents
Support Beyond Security Where appropriate, we can arrange emergency contractors, locksmiths or liaise with family members and nominated contacts.
Ideal For
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Homeowners who travel frequently
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Elderly or vulnerable residents
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Second properties
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Empty properties during renovations
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Families wanting additional security support
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Residents who do not want to rely on neighbours for alarm activations
Don't Leave Your Home Unprotected
Whether you're away for a weekend or several months, SafeHarbour Home Response 24/7 provides a reliable, professional response when your home needs it most.
Our Home Services
1
Bronze HomeGuard
£25
Monthly
£300 (Paid annually)
+ £150 one off set up fee
Essential peace of mind for homeowners.
Includes:
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Secure keyholding
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24/7 alarm response availability
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Emergency key access for authorised persons
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Attendance following alarm activation
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External property inspection during call-outs
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Contact with nominated keyholders and emergency contacts
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Incident report following attendance
Call-Out Charges Apply
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First hour (including travel): £60
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Additional time: £40 per hour
2
Silver HomeShield
£35
Monthly
£420 (Paid annually)
+ £150 one off set up fee
Enhanced property protection with added reassurance.
Everything in Bronze plus:
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Two scheduled external property checks per year
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Annual home security review
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Priority response over Bronze members
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Assistance arranging emergency contractors where required
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Storm and weather-related welfare checks upon request
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Vacant property monitoring while you're away
Call-Out Charges Apply
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First hour (including travel): £55
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Additional time: £40 per hour
3
Gold HomeGuardian
£50
Monthly
£600 (Paid annually)
+ £150 one off set up fee
Our most comprehensive residential protection package
everything in Silver plus:
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Four scheduled external property checks per year
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Priority response status
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Key escort service for authorised contractors
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Emergency property securing coordination
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Family notification service following incidents
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Seasonal home security inspection
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Reduced call-out rates
Call-Out Charges Apply
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First hour (including travel): £50
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Additional time: £35 per hour
Why Choose Tarka X SafeHarbour?
With extensive experience in security and incident management, Tarka X SafeHarbour provides a trusted local response service across North Devon and surrounding areas. We combine professional security procedures with a responsive, customer-focused approach, ensuring your property, assets and reputation remain protected whenever an incident occurs.
Don't leave alarm activations to staff or chance. Let Tarka X SafeHarbour be your trusted keyholder and first responder.