SafeHarbour
Lifeline Response 24/7
An alarm is only the start. It’s the response that matters.
You Can't Always Be There? We Can Help.
For many families, the biggest worry isn't whether Mum, Dad or another loved one has an alarm.
It's what happens when they press it?
You may be at work, away from home, caring for your own family or hundreds of miles away.
That's where SafeHarbour LifeLine Response comes in.
We're there to provide practical, reassuring local support, helping people remain independent while giving their families something equally important:
Peace of mind.
Talk to SafeHarbour today about our LifeLine 24/7 Response.
Protecting independence. Supporting families. Responding when it matters.
When your loved one’s LifeLine is activated, you want to know someone dependable is there to help. SafeHarbour LifeLine Response 24/7 and LifeLine Response Plus provide reassuring, dependable support for your loved one, giving your family the comfort of knowing a trusted local team is there whenever they may be needed.
Why Choose a Security Company to Support Someone You Love?
Because when someone you love needs help, you want to know they’re safe, reassured and not facing the situation alone.
SafeHarbour Responders are DBS checked, First Aid trained, Risk Safety combining professional security standards with a warm, calm and person-centred approach. With an understanding of emergency response and established working relationships with the Emergency Services, we know when a situation needs to be escalated and how to support your loved one while further help is on its way.
We can safely access the home, check on their wellbeing, offer reassurance, follow their agreed response plan and, importantly, keep you and your family informed.
When you can’t be there yourself, it’s comforting to know someone trusted, trained and caring can be there for you.
Benefits
For your loved one, it means greater confidence and independence at home. For you and your family, it means knowing there is a trusted local response available when something goes wrong, helping take away some of the worry of supporting someone from a distance.
SafeHarbour protects more than property. We help protect people, independence and peace of mind.
Our Lifeline Response Services
1
LifeLine Response 24/7
+ £150 one off set up fee
A trusted local response following a LifeLine activation, providing a welfare check, reassurance and appropriate escalation when needed.
Includes:
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24/7 activation response
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DBS-checked, risk-trained responders
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First Aid trained
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Secure access/keyholding arrangements
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Welfare and safety check
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Family or nominated contact updates
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Appropriate escalation to Emergency Services when required
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Attendance record following an activation
Call-Out Charges Apply
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First hour (including travel): £60
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Additional time: £40 per hour
2
LifeLine Response Plus
£65
Monthly
+ £150 one off set up fee
Our enhanced service combines LifeLine response with more personalised support, helping your loved one remain safe and independent while giving the family greater peace of mind.
Everything included in LifeLine Response:
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Personalised response and escalation plan
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Enhanced family communication
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Follow-up after an activation where appropriate
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1 x Scheduled reassurance or welfare check-in (additional can be added)
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Regular review of response arrangements
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Additional support following an incident where agreed
Call-Out Charges Apply
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First hour (including travel): £55
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Additional time: £40 per hour
SafeHarbour LifeLine Response complements existing LifeLine, telecare and emergency arrangements and does not replace the Emergency Services.
Response arrangements, availability, eligibility and charges are subject to the individual service agreement
Why Choose Tarka X SafeHarbour?
With extensive experience in security, risk and incident response, Tarka X SafeHarbour provides a trusted local LifeLine response service across North Devon and surrounding areas. Our DBS-checked, risk-trained and First Aid trained responders combine professional response procedures with a calm, caring and person-centred approach.
With an understanding of emergency response and established working relationships with the Emergency Services, we can check on your loved one, provide reassurance, follow agreed escalation arrangements and keep your family informed when it matters most.
When you can’t be there, we can. Trusted local support for someone you love, whenever they need it most.