SafeHarbour Business Response 24/7
More Than Keyholding. More Than Alarm Response. Complete Business Protection.
SafeHarbour Business Response 24/7 is far more than a traditional keyholding and alarm response service.
While we provide secure keyholding and professional attendance to alarm activations, our role extends to protecting your business, premises, assets and reputation whenever an incident occurs. From suspicious activity and security concerns to emergency access, property inspections, contractor coordination and out-of-hours incident management, we become an extension of your business.
Our trained team can assess situations, liaise with emergency services, help secure vulnerable premises and provide detailed reporting, ensuring problems are managed quickly and professionally.
When you're closed, absent or unable to attend, SafeHarbour Business Response 24/7 is there to keep your business protected, informed and operational.
What's Included?
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✅ Secure keyholding and controlled key management
✅ Initial site survey and key collection
✅ 24/7 alarm response availability
✅ Attendance following intruder, fire or panic alarm activation
✅ External and internal premises inspections where safe and authorised
✅ Liaison with emergency services and designated contacts
✅ Property re-securing following attempted break-ins or incidents
✅ Detailed incident reporting following every attendance
✅ Emergency contractor coordination when required
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How It Works
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1. Site Survey & Setup
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We visit your premises, collect key information, document access procedures and securely store authorised keys.
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2. Alarm Activation
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If an alarm is triggered, we are notified by your monitoring provider or authorised contact.
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3. Rapid Attendance
A security officer attends the premises, conducts an inspection and assesses the situation.
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4. Incident Management
Where necessary we contact emergency services, nominated contacts or approved contractors and take reasonable measures to secure the property.
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5. Detailed Reporting
A full written report is provided outlining our findings and any actions taken.
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Ideal For​
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Offices
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Industrial Units
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Retail Premises
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Business Parks
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Warehouses
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Holiday Parks
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Care Facilities
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Schools & Community Buildings
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Vacant Commercial Properties
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Benefits to Your Business
Protect Your Staff
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Remove the risk of employees attending alarm activations during unsociable hours.
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Reduce Business Disruption
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Professional incident management helps minimise downtime and property damage.
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Improve Security
Visible and documented response procedures help deter criminal activity.
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Peace of Mind
Know that your premises are protected even when nobody is on site.
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Insurance Support
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Professional keyholding and alarm response arrangements can support risk management requirements.
Our Business Services
1
Bronze BusinessGuard
£29
Monthly
£348 (Paid annually)
+ £300 one off set up fee
Essential 24/7 keyholding and alarm response protection for small businesses.
Includes:
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Secure keyholding
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24/7 alarm response availability
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Emergency keyholder attendance
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External premises inspection
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Emergency contact notification
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Incident report following attendance
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Secure key management
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Call-Out Charges:
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Alarm response attendance: £60 for the first hour
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Additional time on site: £40 per hour or part thereof
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Emergency contractors, locksmiths, boarding-up or specialist services charged separately where required.
2
Silver BusinessShield
£59
Monthly
£708 (Paid annually)
+ £300 one off set up fee
Enhanced protection with proactive property support.
Everything in Bronze plus:
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One scheduled property inspection per month
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Contractor access attendance
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Vacant property monitoring
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Suspicious activity response
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Priority response status
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Monthly activity summary
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Call-Out Charges:
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One alarm response call-out included annually
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Additional alarm responses: £60 for the first hour
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Additional time on site: £40 per hour or part thereof
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Emergency contractors or specialist services charged separately.
3
Gold BusinessGuardian
£99
Monthly
£1,188 (Paid annually)
+ £300 one off set up fee
Complete business protection and incident management.
everything in Silver plus:
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Emergency out-of-hours attendance for non-alarm incidents
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Flood, storm and damage response visits
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Contractor supervision visits
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Emergency access management
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Building security review​
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Call-Out Charges:
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Three alarm response call-outs included annually
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Additional alarm responses: £60 for the first hour
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Additional time on site: £40 per hour or part thereof
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Emergency contractors, boarding-up, locksmiths or specialist services charged separately.
SafeHarbour Continuity Partner
​​Bespoke Business Resilience & Continuity Support | POA
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For organisations that require more than traditional security services, SafeHarbour Continuity Partner provides a tailored solution focused on operational resilience, incident management and business continuity.
Acting as an extension of your management team, we help protect your people, premises, assets and reputation while supporting your organisation through unexpected events and out-of-hours challenges.
Why Choose Tarka X SafeHarbour?
With extensive experience in security and incident management, Tarka X SafeHarbour provides a trusted local response service across North Devon and surrounding areas. We combine professional security procedures with a responsive, customer-focused approach, ensuring your property, assets and reputation remain protected whenever an incident occurs.
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Don't leave alarm activations to staff or chance. Let Tarka X SafeHarbour be your trusted keyholder and first responder.